Refund Policy

30-Day Money-Back Guarantee

We want you to be completely satisfied with JetPencil. If you're not happy with your Pro subscription for any reason, you can request a full refund within 30 days of your initial purchase.

Eligibility

To be eligible for a refund:

• Request must be made within 30 days of the original purchase date
• Applies to first-time Pro subscription purchases only
• Renewals and subsequent subscriptions are not eligible
• Credits purchased separately are non-refundable once used

How to Request a Refund

To request a refund:

1. Contact our support team at [email protected]
2. Include your account email and purchase date
3. Briefly explain your reason for requesting a refund
4. Allow 5-7 business days for processing

Processing Time

Once your refund is approved, it will be processed within 5-7 business days. The refund will be credited to your original payment method. Please note that depending on your bank or payment provider, it may take additional time for the funds to appear in your account.

Cancellations

You can cancel your subscription at any time from your account settings. Upon cancellation:

• You'll retain Pro access until the end of your current billing period
• No further charges will be made
• Your account will revert to the Free plan after the period ends

For more details about our subscription plans, visit our Pricing page.

Terms and Privacy

This refund policy is part of our Terms of Service. For information about data protection, see our Privacy Policy.

Contact Us

If you have questions about our refund policy, please contact us at [email protected]