GDPR Compliance

Our Commitment to GDPR

JetPencil is fully committed to compliance with the General Data Protection Regulation (GDPR). We respect your privacy rights and ensure that your personal data is processed lawfully, fairly, and transparently.

Your Rights Under GDPR

As a data subject, you have the following rights:

• Right to Access: Request a copy of your personal data we hold
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (right to be forgotten)
• Right to Restriction: Request limitation on how we process your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing of your data for specific purposes
• Right to Withdraw Consent: Withdraw consent for data processing at any time

Data We Collect

We collect and process the following types of personal data:

• Account information (name, email, password)
• Usage data (features used, images and documents processed)
• Payment information (processed securely through third-party providers)
• Technical data (IP address, browser type, device information)
• User-uploaded images and documents

Legal Basis for Processing

We process your personal data based on:

• Consent: When you agree to data processing for specific purposes
• Contract: When processing is necessary to fulfill our services
• Legal Obligation: When required by law
• Legitimate Interest: When necessary for our business operations

Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Secure data centers and infrastructure

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. You can request deletion of your data at any time.

International Data Transfers

When we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

Exercise Your Rights

To exercise any of your GDPR rights or if you have questions about how we handle your data, please contact our Data Protection Officer at [email protected]

You also have the right to lodge a complaint with your local data protection authority if you believe we have not complied with GDPR requirements.

For more information, see our Privacy Policy, Terms of Service, and Cookie Policy.